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  • Where are the practice sessions held?
    Republic of Futsal PJ Address: 2B, Jalan 51/225, Seksyen 51A, 46100 Petaling Jaya, Selangor, Malaysia Waze Google Map Drop off: TnG/Debit/Credit Card is required to enter the parking of the premise.
  • What facilities are provided at the venue?
    The training venue is an indoor facility, which is attached to a paid outdoor carpark. There are toilet and shower facilities available, as well as a small kiosk selling drinks and light snacks. Please be reminded to bring your own water as there are no water dispensers provided.
  • Are there toilets available at the training location?
    Yes, there are toilets and showers available within the building.
  • What are the programs available and what time is the practice session?
    Available programs and the respective training times can be found here.
  • What do I need to bring to each practice session?
    Face Towel Water Spare change of shirt Suitable sports shoes Snacks to last the day if you are staying for pick-up games
  • What skills are covered during practice sessions?
    We will cover basic drills from receiving, spiking, serving, setting and drills to prepare athletes for tournaments.
  • Who are the coaches and what are their qualifications?
    For more information on the coaches and the program they focus on, head on over to our website to read more about us.
  • When do tryouts/ official season begin?
    The 2023 schedule can be found here.
  • How many tournaments and championships are there this year?
    You may access the full program schedule here.
  • Who are the teams playing the championships and tournaments this year?
    All Grace Volleyball teams will be participating in the championships and tournaments. External teams from schools and clubs will also be invited to participate. Stay tuned for the finalised list.
  • Where will the tournaments and championships be held?
    The tentative venue is Republic of Futsal, PJ unless stated otherwise.
  • I am unable to make it for practice today. Can I get a refund on my unused credit?
    We are unable to refund your credit(s) in cash, but you may carry forward your unused credit(s) to the next season up to a maximum of 4 credits
  • The season has ended but I still have unused credits. Can I carry forward my credits to the next season OR get a refund?
    We are unable to refund your credit(s) in cash, but you may carry forward your unused credit(s) to the next season up to a maximum of 4 credits.
  • I purchased the 40 credits package but I need to withdraw myself from the season. Can I get a refund on the credits?
    If you withdraw anytime between February to May, a cancellation penalty fee of RM400 will be deducted from your program fees and the balance refunded to you. If you withdraw in the month of June, strictly no refunds will be made.
  • I purchased the 10 credits package but I need to withdraw myself from the season. Can I get a refund on the credits?
    The value of the unused credits will be refunded by cash or bank transfer. However, the deposit of RM400 will be forfeited.
  • I am injured and unable to continue training for the rest of the season. Can I get a refund on the credits?
    Please write to us with a doctor’s letter to request for a refund.
  • I bought the 10 credits package and have attended at least 32 out of 40 sessions AND participated in both Championship events. How do I get a refund on the deposit?
    The deposit will be refunded to you within 7 days after the last day of the season. If you do not receive your refund, please write in to us at hello@gracevolleyball.com
  • I purchased some Grace apparel but the size does not fit. Can I get a refund?
    We are unable to offer returns and refunds on apparel, but please do approach us to exchange it for the right size. Please note that we are unable to exchange sizes for jerseys.
  • How do I pay for program fees?
    You may choose to pay for the entire season in full (ie. 40 credits for U15& U18 programs, or 20 credits for Tweens) OR pay in instalment of 10 credits throughout the season. Each credit is equivalent to one (1) practice session. Tournament & league events are valued at two (2) credits.
  • What are credits and how much is each credit?
    Each credit is equivalent to one (1) practice session. Tournament & league events are valued at two (2) credits. Credits are valued at RM60 each. You may choose to purchase • 10 credits at RM600 • 20 credits at RM1080 (only available for Tweens) • 40 credits at RM 2160. Please note we are unable to offer pro-rating on our credit packages. Upon registration and purchase of credits, athletes will be given attendance cards amounting to the number of credits purchased. The card is strictly non transferable or shareable, and cannot be exchanged for cash. Athletes MUST present this card before each training session.
  • I would like to purchase the 10 credits package. Why do I need to pay a deposit of RM400?
    This is a one-time deposit to encourage athletes to participate in the full season to maximise their training experience. The deposit will be fully refunded if the athlete attends a minimum of 32 out of 40 practice sessions AND participates in both Championship events.
  • What are the payment methods available?
    You may register and pay by credit card, debit card, Alipay or Paypal on the website. If you face difficulty making payment on the website, please reach out to us for alternative payment methods.
  • What is your cancellation and refund policy on program fees?
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